A front office your clients trust, without running one

For lawyers, immigration consultants, accountants and advisors in Waterloo Region. A professional address, calls answered in your practice's name, private rooms for client meetings and admin support behind you.

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The UpTown boardroom, set for six, with tall windows onto the brick laneway

You need to look established. You don't need the overhead.

Your home address is on your registration, your letterhead and your website.
Calls go to voicemail while you're with a client, and some of them don't call back.
Client meetings happen in coffee shops, or in a home office you'd rather keep private.
The admin gets done after hours, when the billable work is finished.

Your practice's front office, workspace and back office

Presence

An address and a voice your clients trust

An Uptown Waterloo business address for your registration, letterhead and website. Mail and couriers signed for by people. Calls answered locally in your practice's name, with messages passed on the way you want them.

Mail Services Phone Answering

Place

Rooms for the conversations that matter

Boardrooms for consultations, signings and client meetings, from the four-person Bauer room to the Courtyard boardroom for eight. A private office by the hour when you need a door that closes.

Meeting Rooms Flex Office Private Offices

Support

Admin that keeps billable hours billable

Scheduling, appointment reminders, invoicing and A/R follow-up, handled by people who know your practice.

Admin Support

The Courtyard boardroom for eight — Courtyard · up to 8

The UpTown boardroom seen from the doorway — UpTown · up to 6

The Bauer meeting room with four chairs around a round table, a wall clock and a screen — Bauer · up to 4

Latitude, a window office with a desk, phone and lamps — Latitude office · window

Meridian, an interior office with a desk, monitor and two guest chairs — Meridian office · interior

The Chameleon lobby with leather seating, where clients are greeted — Reception, where your clients are greeted

Discretion is part of the service

Private rooms with doors that close. A small, local team that learns your practice, not a rotating call centre. Your clients are greeted by name and shown to your room.

“The team at Chameleon answers our phones. Often our clients don't know that they are being managed by an answering service. The messages get relayed to us seamlessly. Calls are well tracked and recorded. I recommend Chameleon to all small business people who need help managing their calls. Their meeting spaces are awesome too.”

Richard MaassGoogle review

Where most practices start

Most practices start with our Standard or Professional package: a business phone line answered live, office and meeting room time each month, and admin support on Professional. See packages

Set up in three steps

Tell us about your practice. How you meet clients, how many calls you get and what admin eats your week.
We build your plan. Address, phone answering, room time and support, sized to how you actually work.
Your clients see a practice that runs smoothly. We handle the front office; you do the work only you can do.

Questions from practices

Can I use the address for my business registration?

Yes. Our address qualifies for Ontario business registration, and many clients use it as their registered business address.

Can I get my own suite number with my business registration address?

Not a separate suite number. Our address is 191 King Street South, Suite 106, and our mailbox clients share it. Every client gets their own private, locked mailbox with their own key. The address qualifies for Ontario business registration, and many clients use it as their registered business address with the government. If you need more from your address, we can add mail notifications, scanning or forwarding, and you can move up to a meeting room or private office later, on the same account. Tell us what your business needs and we'll set it up. Find out more on our Mail Services page.

Who answers my calls?

A small, local team in our Uptown Waterloo office, answering in your practice's name from 8:30 a.m. to 5:00 p.m., Monday to Friday. It's not a call centre and it's not AI.

Can I meet clients outside business hours?

Yes. Membership has its privileges at Chameleon: members can book rooms after business hours, and enjoy preferred pricing* and monthly invoicing.

Where do my clients park?

There's free two-hour parking on site. For other parking options and ways to get here, see our map and directions.

Is there anything you can't do for my practice?

We don't take on work that must be done by a licensed professional, such as securities instructions, insurance changes or real estate title administration.

Let's set up your front office

Tell us about your practice and we'll recommend a plan.

Prefer to see it first? Book a tour of the centre.

Prefer to talk? Call the front desk at 519-279-0160, Monday to Friday, 8:30 a.m. to 5:00 p.m.