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Mail Services

A consistent professional front for your business.

A private, locked mailbox with your own key. Check it on your own schedule, with anytime onsite access available and real people at the front desk when you need them.

Your best foot forward, even when you're not here.

A real address, not a P.O. box

Every mailbox client gets their own key to a private, locked mailbox. No waiting on staff, no calling ahead. Come in and check your mail whenever it suits you during open hours, and use our address to register and run your business with confidence.

Need more than a mailbox? Add anytime onsite access, mail notifications, scanning, forwarding or storage. Each is priced separately, so you only pay for what you use.

Ideal for

  • Lawyers, accountants and advisors
  • Health and assessment practices
  • New and growing businesses
  • Freelancers, consultants and home-based businesses
  • Satellite offices and out-of-town teams
  • Drop-ins who come in for mail or a meeting

Pricing

Mail Services pricing

Prices are before HST. Mail Services is billed upfront for a six-month term; add-ons and everything else are invoiced monthly.

Business address

Mailbox

$60/month

Billed upfront for a six-month term

Your professional Uptown address and a private, locked mailbox.

  • Private, locked mailbox with your own key
  • Qualifies for Ontario business registration
  • Parcels and couriers received by our front desk
  • Directory board listing
Reserve your mailbox

Add-on

Anytime onsite access

$10/month

Same price, whatever your package

Check your mailbox any time, including after hours.

  • Get in any time, day or night
  • Your choice of key fob, access card or mobile app
Add access

Add-ons

Mail handling

Quoted for you

Add any of these when you need them, and we'll talk through the options that fit how you work.

  • Mail notifications, as mail arrives or with a description of what arrived
  • Mail forwarding: monthly, twice a month, weekly, as received or on request
  • Mail scanning to your email, regularly or on request
  • Filing and locker storage
Ask about add-ons

Packages and bundles*

Looking for more than mail services? Explore our packages to find exactly what fits your business, and we'll help you put it together.

*Members enjoy preferred pricing and monthly invoicing. Ask us about membership when you come in for a tour!

Everything your mailbox needs

Mailbox and access

  • Private, locked mailbox with your own key
  • Self-serve pickup during open hours
  • Optional anytime onsite access
  • Parcel intake
  • Directory board listing
  • Reception on site 8:30 a.m. to 5:00 p.m. to receive parcels, packages and client documents

Mail handling

  • Mail notifications, as received or with detail
  • Mail scanning to your email as it arrives
  • Mail forwarding: monthly, twice a month, as received or weekly
  • Signed-for parcel, package and client document receiving, with client pick-up
  • Filing and locker storage

Business credibility

  • Qualifies for Ontario business registration and can be your registered mailing address
  • Commercially zoned address
  • Located in the Uptown Waterloo BIA
  • Live reception: walk-in visitors always reach a person, and your guests are directed to your meeting room
  • Member, Greater KW Chamber of Commerce
A wall of lockable wood storage lockers and filing drawers, each with its own key
Storage you can add. Lockable filing drawers and lockers on site, each with its own key.

Professional from the first day

No home address online

Keep your home address private while still looking established.

Flexible as you grow

Start with a mailbox and add access, notifications or a full office later, on the same account.

Real people, not a drop box

Reception signs for your parcels and knows your name.

Save time

Come in only when there's mail waiting or you need a meeting room, and drop in for an unscheduled meeting when something urgent comes up.

Mail Services FAQ

Want anytime onsite access to your mailbox?

Add anytime onsite access for $10 a month, the same price whatever your package. Choose a key fob, access card or mobile app, and check your mailbox any time, including after hours.

How is Mail Services billed?

Mail Services is billed upfront for a six-month term. Everything else, including meeting rooms, offices and phone answering, is invoiced monthly.

Need extra keys or access for your team?

Yes, additional mailbox keys and onsite access are available. Talk to us and we'll help you find the best option for your team.

Do I need to be notified before I check my mailbox?

No. You have your own key, so you can check any time during open hours. Notification is optional and just tells you something's waiting before you come in.

What's the difference between notification, scanning and forwarding?

Notification tells you mail has arrived so you can pick it up; the higher tier includes a description of what arrived. Scanning opens your mail and sends the contents to your email as it arrives, and the originals stay in your mailbox. Forwarding mails the physical item to another address on the schedule you choose, plus postage and handling.

What if I can't come in?

Scanning or forwarding are both available. Ask us to set either up.

Can I use this as my registered mailing address?

Yes. Our address qualifies for Ontario business registration, and many clients use it as their registered business address with the government.

Is someone there to receive parcels and packages?

Yes. Reception is on site from 8:30 a.m. to 5:00 p.m. to sign for parcels, packages and client documents on your behalf.

Why choose Chameleon over a postal outlet?

You get a professional office address, not a P.O. box number or a retail store address, and a front desk team that signs for your parcels, knows your name and can help with more than mail when you need it.

Why pay for a business address when my home address works?

It keeps your home address private and off the internet, and it shows clients you're established. People searching online often pass over a business listed at a residential address.

Ready for your business address?

Tell us a bit about your business and we'll get your mailbox set up.

Prefer to see it first? Book a tour of the centre.

Prefer to talk? Call the front desk at 519-279-0160, Monday to Friday, 8:30 a.m. to 5:00 p.m.

Mail Services is billed upfront for a six-month term. We'll respond within one business day.

Book a visit or a call

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